Team design

Build a team that can learn with the landscape.

The team is not outside the landscape. It is a new entering the system, and its composition, conduct, relationships and capacity to learn shape what the intervention can achieve.

Build for complexityRelational capacity, curiosity and reflexivity matter alongside technical expertise.
Match diversity to the landscapeA more varied landscape and set of require a more varied team.
Distribute action, curate learningA mosaic can work several interaction spaces at once, but only if cross-team learning holds it together.
Team ATeam BTeam CTeam DTeam ELearning hubConnects experienceacross teams
Distribution by interaction space, not only geography.Teams may work local practice, national policy, market relationships or external . Shared sensing and curation prevent the mosaic becoming fragmented projects.
Grasp · Choose a form

One team or a mosaic?

The answer depends on landscape complexity, geographic extent, target practices, interaction spaces and available resources.

One integrated team combines complementary capabilities and maintains relationships across a manageable set of interaction spaces.
One integrated team connects the interaction spaces.

Single integrated team

Useful where the landscape is relatively contained, the number of target interaction spaces is manageable and one team can sustain the necessary relationships.

Design caution: one team can become overloaded or read the whole landscape through its strongest discipline. Protect time for reflection, external challenge and distributed local presence.

Grasp · Recruit for how people work

Technical disciplines are not enough.

Relational capacity

Build trust across difference, facilitate difficult conversations and navigate conflict.

Comfort with uncertainty

Work with partial information without turning ambiguity into false certainty.

Genuine curiosity

Ask good questions, listen well and seek perspectives that challenge existing frames.

Reflexivity

Recognize blind spots, receive resistance without defensiveness and revise one’s own practice.

Legitimacy and embeddedness

Include people with sustained relationships, language, local credibility and daily presence.

Range across disciplines

Move comfortably between domains and know when to draw on someone else’s deeper expertise.

Landscape complexity is a team-design variable. A team dominated by one competence will tend to read the landscape through that competence.
Explore · Essential functions

What must the team be able to do?

Sensemaking

Combine observation, narrative, maps and multiple interpretations into a provisional shared read.

Team-design question: Who helps the team notice what its dominant expertise overlooks?

Deep dive · Keep the team viable

Leadership and management are different functions.

Leadership holds heading

Reads the wider system, sustains relationships, creates deliberative space, seeks dissent and redistributes authority so others can act.

Management holds delivery

Manages budget, reporting, procurement, work planning, risk and compliance. The function is essential, but it is not identical to system leadership.

Protect landscape presence

Do not allow reporting and compliance to consume the same people whose relationships and sensing carry the intervention.

Value embedded staff

Team members who are community-based, local, women or young may carry disproportionate sensing and trust-building value despite junior titles.

Plan succession

Identify where continuity depends on one person and build relationships, records and distributed capability before departures occur.

The only part of a complex system the intervention can directly redesign is itself.

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Terms used on this page
Strand
An actor group and the practices through which it shapes the landscape over time.
Regulation
Any way actors shape what others can or cannot do, including rules, money, prices, custom and persuasion. It is broader than government regulation.
Interaction space
Where strands meet and influence one another. It can extend beyond the landscape’s geographic boundary.